IMPORTANT MESSAGE FROM
4X4 OBSESSION
Our COVID19 Health Policy
Updated: 10th January 2024
As matters evolve, 4×4 Obsession has a COVID19 Health Policy in place. In providing a safe environment, our highest priority is the health and well-being of our staff, our customers and our community, this is at the heart of our COVID19 response. We are business as usual, however the way we do business has changed to protect our people, partners, workshop location, operations and our business continuity.
Care of Our Staff
- Correct Social Distancing measures at all times
- Counter areas disinfected regularly
- Correct hand hygiene performed before and after each entry to your vehicle
- Absolute minimal contact with cabin and driving areas
- Car keys wiped over before returning your vehicle to you
Changes to Business Practices
Hygiene Practices:
Interaction with sales reps and customers, we have asked our staff to please avoid shaking hands. We request that you please refrain from attending our workshop if you are unwell or have been overseas is the last 14 days.
Sanitizers:
We provide Hand Sanitizers where possible across the business with priority given to customers facing staff on the road and in our workshop. Our technicians also sanitize high contact surfaces of your vehicle that have been used during the service and repair.
Office/Workshop Cleaning:
We work with our cleaners and staff to ensure a high level of cleaning is conducted in our office/workshop particularly high contact surfaces.
Communication
We are in constant communication with our staff regarding the best hygiene practices to ensure we are doing everything possible to reduce any risk to our customers.
Community
We can offer a pick-up service to our local suburbs and provide over the phone payment options.
Product Supply
We monitor very closely with our suppliers any possible delays or issues that may affect our parts supply chain. Most recently, we have noted most of our suppliers are almost back to full capacity. We are committed to maintaining current workshop activity and will keep you informed of any issues that arise.
Please contact us if you wish to speak further on this issue 03 9746 8699.
We thank you for your understanding and support in this ever changing environment.
Owners
Brett & Angela Johnson